Remote Dispensing Systems In The Healthcare Industry
Ever stepped into a drug store and realized there is a long queue? You stand in line and keep checking your watch every two minutes to calculate how long this might take. After a couple of minutes, you are up, and you are told that they are out of stock. Your time and patience just got wasted. While this might not happen every single day, the few times it does can be frustrating. Not to mention the constant fear in your mind that you can get indirectly infected by the virus due to the excess waiting period.
Keeping in mind all these factors, the concept of remote dispensing systems came into life. Being one of the telepharmacy services, it has proved to be quite useful in places with limited medical help or to help assist social distancing.
How does it work?
The concept is quite simple, a patient arrives at a remote dispensing booth, presses a button, and gets virtually connected to a qualified pharmacist. You can spend a few minutes talking to the pharmacist to explain your condition or provide any other information. Once you do this you are asked to submit a copy of your prescription into a scanner which then proceeds to digitally send a copy of it to the pharmacist. Upon reviewing and accepting the prescription, the pharmacist proceeds to give confirmation and the dispensing system pops out the medication which is sanitized, labeled, and well packed.
What are its advantages?
Personalized experience
If there are several patients, pharmacists often are unable to give every person guaranteed quality time and attention. During the remote dispensing process, you get the chance to talk comfortably without being interrupted and share any concerns or questions thereby giving a great user experience.
Lesser contact
When remote dispensing systems have been established sufficiently, people won’t have to crowd up at one pharmacy store. One can approach the nearest system available and avail any medical service.
More accountability
As per several pharma research reports, a remote dispensing system increases more accountability and reduces any possibility of human error. It can also help provide relief to overworked pharmacists by taking up the responsibility of narcotic counts. This time can then be used to spend more time with residents to help in other aspects.
What are its disadvantages?
Patient identity
Due to this experience being virtual, a concern raised is the fact that a pharmacist may not be able to read the non-verbal cues of a patient. Especially if anyone is in an intoxicated state. This could result in a life-threatening situation if the patient consumes medication while being in such a state. Also not to mention the unforeseen network disruptions that may or may not occur based on the network.
Incorrect programming
While the chances of this are extremely low, there have been concerns on what could happen if the wrong medication gets dispensed due to incorrect programming. Several patients require medications of a certain strength and providing anything above or below that strength can cause dangerous complications.
Market value and future potential.
Remote Dispensing Systems Market size is expected to grow significantly from 2020 to 20265 As per a market research report by Stallion Market research, the global remote dispensing systems market value is estimated to reach USD 530 millionby the year 2025, with a compound annual growth rate of 7.74%.
While the production process of these systems has been affected due to the pandemic, the demand for this is only expected to increase since Covid has encouraged more virtual experiences.
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